CUSTOMER SERVICE
If you have any questions concerning an item your order, please email us at tcb@digitalmps.com.
To expedite service, please have the item number and/or your sales order number
CUSTOMIZED PRODUCTS
For custom imprinted orders or products not featured in this web store, please contact Jennifer Lowry at 469.855.3293 or jlowry@digitalmps.com
ACKNOWLEDGEMENT
Order confirmation emails are automatically sent for each order from noreply@axxs5.com. Please add this email to your safe senders list. If you have not received an order confirmation within 2 hours of submission – please check your spam filter or contact us tcb@digitalmps.com
SHIPPING
Each order is shipped via third party carrier (such as UPS/ FedEx). Order shipment tracking will be automatically sent once processed. From this shipment confirmation email (from noreply@axxs5.com) you can utilize the tracking link to monitor shipment progress and anticipated delivery dates.
CHANGING OR CANCELING YOUR ORDER
To change or cancel an order, please contact Customer Service (tcb@digitalmps.com) immediately. Once an order has been processed it will ship as ordered.
PAYMENT
Orders can be placed by using one of the following debit/credit cards: VISA, MasterCard and American Express.
RETURNS
Items purchased from this store cannot be returned unless defective. If you are not satisfied, please contact our Customer Service Team at 972-931-8000